Both of the old chat room sofwares where 3rd party and making changes to them were both hard and time consuming, so we now have created a custom chat software of our own to overcome those problems.Why do I see the same name in chat room multiple times?
A whisper is only visible to you and the person it was sent to.
Private message This option will send "private chat request" to the person selected and will show in their "alerts".
Our chat software is still in beta phase and this is a bug, of which we are aware of and will be fixed in the next coming updates. It is very likely that we will add voice chat feature in the near future, but regarding "video chat" we are yet to come to a decision .
After entering the chat you will be presented with a list of chat rooms to select from, similar to what is displayed in the above image.
Right side will show list of members who are present in that room.