Hannah's boss had walked up to her desk in the open plan office, and launched into a furious tirade.His frustration may have been understandable, but his behavior crossed a line.You may have to accept that you're unlikely to change how she behaves, so concentrate on mitigating the effect that her rudeness has on you.
The word "accepted" is important, because rudeness can mean different things to different people, or within different organizations or environments.
For example, shouting and swearing might be considered normal in a busy restaurant kitchen, but it would be regarded as wholly inappropriate and unacceptable in most offices.
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So, it's important to be aware of possible cultural faux pas.