So far, the company has invested almost 0 million in grants.
In its partnership with the Department of Education, as well as private lenders, Great Lakes has 50 years of experience in helping borrowers manage their federal and private student loans.
Although during this time their mission has stayed the same, the industry has changed a lot.
For that reason, Great Lakes specifically focuses the grant money it has available on getting less advantaged students into college, including students of color, students from families who have lower incomes, and students who have never had a family member attend college.
Great Lakes provides a number of services to assist borrowers with their student loans and help preserve their credit history in case they run into repayment issues.
That agent told her all her loans wouldn’t be eligible for the forgiveness program, but that was after she made four years of payments.